Terms of service

Last Updated: August 27, 2026

These Terms of Service ("Terms") govern your access to and use of https://www.richppl.com/ and purchases made through Richppl.

Throughout these Terms, "Richppl," "we," "us," and "our" refer to Richppl. Our online store is operated using Shopify's e-commerce platform.

By accessing our website, using our services, or placing an order, you agree to these Terms together with our applicable store policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

Eligibility and Customer Accounts

You must have the legal capacity required under applicable law to enter into a binding transaction when using our website or placing an order.

If customer account features are available and you choose to create or use an account, you are responsible for maintaining the confidentiality of your account information and for activity conducted through your account.

Please provide accurate and current information when creating an account, contacting us, or placing an order.

Products and Product Information

Richppl offers women's clothing and related apparel through our online store.

We make reasonable efforts to keep product descriptions, images, prices, available sizes, colors, materials, availability, and other product information accurate and up to date.

Product appearance may vary slightly depending on lighting, photography, device settings, screen display, or other factors.

Product availability may change, and we may correct or update inaccurate product information when identified.

Customers should review the product description, available sizing information, price, selected variant, and other applicable product details before completing a purchase.

Orders

Submitting an order does not guarantee final acceptance of that order.

Orders are subject to successful payment authorization, applicable order verification, product availability, and shipping eligibility.

We may delay, decline, or cancel an order when reasonably necessary because of circumstances including:

  • Payment authorization failure;
  • Suspected unauthorized or fraudulent activity;
  • Inventory unavailability;
  • Incorrect or incomplete customer information;
  • Pricing or product information errors;
  • Shipping restrictions; or
  • Other legitimate operational or legal requirements.

If an order is canceled after payment has already been captured, the applicable refund will be returned to the original payment method in accordance with our Payment Policy.

When appropriate, we will attempt to contact you using the information provided with your order.

Billing and Payment

You agree to provide accurate billing, shipping, payment, and contact information when placing an order.

By submitting an order, you confirm that you are authorized to use the selected payment method and authorize payment for the final order total displayed during checkout.

The product price and any applicable taxes will be displayed before you complete your purchase.

Richppl offers Free Standard Shipping to destinations currently supported through our checkout.

Accepted payment methods, payment authorization, billing practices, and refund payment information are explained in our Payment Policy.

Pricing and Availability

Product prices and availability may change from time to time.

The price applicable to your purchase will be the price displayed and confirmed during checkout.

If we identify a material pricing or product information error affecting an order, we may contact you to resolve the issue or cancel the affected order and issue the applicable refund.

Shipping and Delivery

Orders are processed and delivered in accordance with our Shipping Policy.

Processing and delivery times shown on our website are estimates rather than guaranteed delivery dates.

Actual delivery may be affected by carriers, weather, public holidays, customs procedures, address issues, destination restrictions, or other circumstances outside our reasonable control.

If an order is delayed, appears to be lost, arrives damaged, or otherwise experiences a delivery issue, please contact us so that we can review the available order and tracking information and assist with the appropriate next step.

Returns and Refunds

Eligible returns and refunds are governed by our Return & Refund Policy.

Customers should review the applicable 30-day return window, return eligibility requirements, return method, return shipping responsibilities, and refund process before placing an order.

Richppl does not charge a restocking fee for eligible returns.

Approved refunds are returned to the original payment method in accordance with our Return & Refund Policy and Payment Policy.

Intellectual Property

The Richppl name, Richppl logo, website layout, original written content created by Richppl, and other intellectual property owned by Richppl may not be copied, reproduced, distributed, modified, or commercially exploited without authorization, except as permitted by applicable law.

All trademarks, service marks, trade names, logos, and other third-party intellectual property referenced on this website remain the property of their respective owners.

Richppl respects the intellectual property rights of others.

Prohibited Uses

You may not use our website or services:

  • For an unlawful or fraudulent purpose;
  • To violate applicable laws or regulations;
  • To infringe intellectual property, privacy, or other rights;
  • To transmit malware, viruses, or harmful code;
  • To collect or misuse another person's information without authorization;
  • To interfere with the normal operation or security of our website;
  • To attempt unauthorized access to accounts, systems, or services; or
  • To use our services in a manner that could reasonably harm Richppl, our customers, or applicable service providers.

We may restrict access to our services when reasonably necessary to address misuse, fraud, security concerns, legal requirements, or violations of these Terms.

Third-Party Services

Our website may rely on third-party services including Shopify, payment providers, shipping carriers, analytics services, and other technology or service providers.

Certain third-party services may be subject to their own terms, privacy policies, or service conditions.

Links to third-party websites or services are provided where applicable for convenience or functionality and do not transfer responsibility for those third parties' independent practices to Richppl.

Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, Richppl will not be liable for indirect, incidental, special, or consequential losses arising solely from your use of, or inability to use, our website or services.

Nothing in these Terms is intended to exclude, restrict, or limit liability or consumer rights that cannot lawfully be excluded or limited.

Nothing in these Terms limits any mandatory rights or remedies available to you under applicable consumer protection law.

Privacy

Our Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you interact with Richppl.

Please review our Privacy Policy for additional information about privacy practices and available privacy choices.

Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles.

This governing law provision does not limit any mandatory consumer rights or protections that may apply based on your place of residence or the location where Richppl offers products or services.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our store operations, services, technology, policies, or applicable legal requirements.

The current version will be posted on this page with an updated "Last Updated" date.

Changes will apply from the effective date shown on the updated version to the extent permitted by applicable law.

Contact Information

If you have questions about these Terms, please contact us:

Store Name
Richppl

Website
https://www.richppl.com/

Email
hello@richppl.com

Phone
+1 814-616-9796

Business Address
3608 Burton Ave, Erie, PA 16504, United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 5:00 PM Eastern Time (ET)
Sunday: Closed