Privacy policy
Last Updated: August 26, 2026
This Privacy Policy describes how Richppl ("we," "us," or "our") collects, uses, discloses, and otherwise processes personal information when you visit https://www.richppl.com/, make a purchase, contact us, or otherwise interact with our online store and related services.
Personal Information We Collect
Depending on how you interact with Richppl, we may collect or process the following categories of personal information:
Contact Information
- Name;
- Billing address;
- Shipping address;
- Email address; and
- Phone number.
Order and Transaction Information
- Products purchased or returned;
- Order number and order status;
- Transaction information;
- Shipping and tracking information;
- Return and refund information; and
- Customer service communications.
Payment Information
Payments are processed through Shopify and applicable third-party payment providers. Richppl does not directly store complete credit or debit card numbers on our own servers.
We may receive limited transaction-related information from payment providers, such as payment status, transaction identifiers, payment method type, and other information necessary to process, verify, or support an order.
Customer Account Information
If customer account features are available and you choose to use them, we may process account-related information such as your account identifier, contact information, order history, and saved preferences.
Device and Usage Information
When you interact with our website, certain information may be collected automatically through cookies and similar technologies, including:
- IP address;
- Browser and device information;
- Time zone or approximate location information;
- Pages and products viewed;
- Referral information;
- Website interactions; and
- Other technical or usage information.
How We Use Personal Information
We may use personal information for purposes including:
- Processing and fulfilling orders;
- Processing and confirming payments;
- Arranging shipping and delivery;
- Providing order, shipping, and tracking updates;
- Processing returns and refunds;
- Responding to customer questions and support requests;
- Maintaining customer accounts where applicable;
- Detecting and helping prevent fraud, unauthorized transactions, or misuse;
- Operating, maintaining, and improving our website and services;
- Measuring website and marketing performance;
- Providing marketing or advertising where permitted and enabled; and
- Complying with applicable legal, regulatory, accounting, tax, security, or fraud-prevention obligations.
How We Disclose Personal Information
We may disclose personal information to service providers and other parties when reasonably necessary to operate our store, complete transactions, provide services, support website functionality, or comply with applicable obligations.
These parties may include:
- Shopify, which provides our e-commerce platform;
- Payment processors and payment providers;
- Shipping carriers and delivery service providers;
- Fulfillment service providers where applicable;
- Customer support and technology service providers;
- Analytics providers;
- Advertising and campaign measurement providers where enabled; and
- Government authorities, regulators, courts, or other parties when disclosure is required or permitted by applicable law.
Advertising and Analytics
Where enabled, Richppl may use analytics, advertising, and campaign measurement services provided by platforms such as Google, Pinterest, Shopify, or other service providers.
These services may use cookies, pixels, tags, or similar technologies to help measure website activity, understand advertising performance, prevent fraud, improve services, or support advertising activities.
The information processed and the privacy choices available to you may depend on the services enabled on our store, your location, your privacy preferences, and applicable law.
Sale, Sharing, and Targeted Advertising
Richppl does not sell personal information for money.
However, certain uses of advertising, analytics, or similar technologies may be considered a "sale," "sharing," or use of personal information for "targeted advertising" under certain U.S. state privacy laws, even when no money is exchanged.
Where privacy preference or data-sharing opt-out tools are made available through our website, you may use those tools to submit an applicable privacy request or opt-out choice.
You may also contact us at hello@richppl.com regarding a privacy request.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to support:
- Website and checkout functionality;
- Shopping cart and customer account features;
- Security and fraud prevention;
- Preference management;
- Analytics and performance measurement; and
- Advertising and campaign measurement where enabled.
Depending on your location and the privacy features enabled on our website, you may be provided with options to manage certain cookie, advertising, or data-sharing preferences.
You may also control certain cookies through your browser settings. Disabling some cookies may affect shopping cart, checkout, account, or other website functionality.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include the right to:
- Request access to personal information;
- Request correction of inaccurate personal information;
- Request deletion of certain personal information;
- Request a copy of certain personal information where applicable;
- Withdraw consent where processing is based on consent;
- Opt out of certain marketing communications;
- Opt out of certain targeted advertising;
- Opt out of certain sale or sharing of personal information; and
- Exercise other privacy rights available under applicable law.
Privacy rights may be subject to applicable exceptions, limitations, and identity verification requirements.
To submit a privacy request, please contact us at hello@richppl.com or use the privacy tools made available through our website where applicable.
Marketing Communications
If you choose to subscribe to promotional emails or other marketing communications, we may use the contact information you provide to send product updates, promotions, or other marketing messages where permitted.
You may unsubscribe from promotional emails by using the unsubscribe option included in those communications.
Even if you opt out of marketing communications, we may still send transactional or service-related communications concerning orders, payments, shipping, returns, refunds, account activity, security, or customer support.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, preventing fraud, resolving disputes, and meeting applicable legal, accounting, tax, regulatory, or security requirements.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.
Data Security
Our website and checkout use HTTPS with TLS encryption to help protect information transmitted between your browser and our store.
We also use reasonable administrative and technical measures designed to help protect personal information, and we rely on Shopify and applicable service providers to maintain security measures appropriate to the services they provide.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
Our store is not intended for children under the age of 16, and we do not knowingly collect personal information directly from children under 16.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the request and take appropriate action.
International Data Processing
If you access our store from outside the United States, your personal information may be processed or stored in the United States or in other countries where Shopify or applicable service providers operate.
Privacy and data protection laws in those locations may differ from the laws in your country of residence. Where required, personal information will be processed in accordance with applicable legal requirements and appropriate safeguards.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites or services. Their privacy practices are governed by their own policies, and Richppl is not responsible for the privacy practices of third parties that we do not control.
We encourage you to review the privacy information provided by any third-party service you choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our store operations, services, technology, privacy practices, or applicable legal requirements.
The current version will be posted on this page with an updated "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:
Store Name
Richppl
Website
https://www.richppl.com/
Email
hello@richppl.com
Phone
+1 814-616-9796
Business Address
3608 Burton Ave, Erie, PA 16504, United States
Customer Support Hours
Monday – Saturday: 9:00 AM – 5:00 PM Eastern Time (ET)
Sunday: Closed
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